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Reference and Interlibrary Loan

Student Reference Aides work at the Reference Desk with Reference Librarians, answering patron questions, providing assistance with electronic resources, and referring patrons to appropriate sources. They also pick up and shelve materials, file looseleaf materials, and troubleshoot computers and printers.

Because it is a public service desk and is staffed 7 days a week, for 13 1/2 hours per day most days, students will be asked to take night and weekend duty shifts, in addition to daytime hours. On some of these shifts, the student, once trained, will be the only person staffing the Reference Desk.

The Reference Department hires only 3 or 4 students per year, choosing the best and brightest candidates, those with an excellent public service attitude who demonstrate superior interpersonal skills, and provides them with intensive training in library resources and their use, as well as the opportunity to work closely with a varied and relaxed group of librarians.

InterLibrary Loan - Interlibrary Loan students are required to work several weekday mornings and/or afternoons, and usually work a total of ten hours a week.

This job includes photocopying, some moderate computer work, and rounding up library requests both in the Main Library and at the branch libraries on campus. Student workers for ILL are not required to work nights or weekends.

Our small Interlibrary Loan office has a very relaxed and friendly atmosphere.

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