If we don't have it... - University of New Hampshire Library

If UNH Manchester owns the item, request it. (details below)
Use the indexes and databases in the catalog. Many link directly to online journals in our collection; others can be requested using methods outlined in the chart below.
If you have questions, get help from a reference librarian via phone, email, or IM, or in person in all our libraries.
Loan Department policies outline which services are available to different types of patrons.

If you need	Use	Key features	How long will it take?	How will I be notified?	Loan Period, Renewals & Overdues	Do you need more information?
Books
	UNH Manchester Library (UNHM)	UNHM books are in the UNH online catalog. Contact the Loan Desk to request.	1-2 days	Notification via email. Pick-up at Loan.	Same as the UNH Durham Library.
	Boston Library Consortium Virtual Catalog	For books not owned by UNH and also for books owned by UNH that are checked out to someone else.	3-5 days	Notification via email. Pick-up at Loan.	Loan period is 4 weeks. No renewal.	What is the Virtual Catalog?
	Interlibrary Loan (ILL)	For books not owned by UNH and not found in the BLC Virtual Catalog.	5-10 days	Notification via email. Pick-up at Reference.	Loan period and renewal policy are set by lending library. More...	What is ILL? More about borrowing books.
	WorldCat (Direct Request)	You can enter your interlibrary loan request directly from WorldCat screen.	1-10 days	Notification via email. Pick-up at Reference	Loan period and renewal policy are set by lending library. More...	What is WorldCat? More about borrowing books.
Articles from Journals or Magazines
	Interlibrary Loan (ILL)	For articles not owned or accessible at UNH. Less expensive for the Library and comparable speed to Infotrieve for most articles.	1-5 days More...	Article will be emailed or mailed directly to you. More...	Not applicable.	What is ILL? More about getting articles.
	Infotrieve (Document Delivery)	Infotrieve is available to faculty, staff, and graduate students. The article will be sent directly to you. Library will pay up to $75 per article.	2-4 days	Instructions to access article are sent directly to you.	Not applicable.	What is Infotrieve?
CDs, DVDs, or VHS Videos
	UNH Manchester Library (UNHM)	UNHM audiovisual materials are in the UNH online catalog. Contact the Loan Desk to request.	1-2 days	Notification via email. Pick-up at Loan.	Same as UNH Durham Library.
	Interlibrary Loan (ILL)	For audiovisual materials not owned by UNH.	5-10 days	Notification via email. Pick-up at Reference.	Loan period is set by lending library. No renewal. More...	What is ILL?
	WorldCat (Direct Request)	You can enter your interlibrary loan request directly from the WorldCat screen.	1-10 days	Notification via email. Pick-up at Reference.	Loan period is set by lending library. No renewal. More...	What is WorldCat?
Microform	Interlibrary Loan (ILL)	For microforms not owned by UNH. Microform reader/printers are available in Dimond ibrary.	5-10 days	Notification via email. Pick-up at Reference. In-library use only.	Loan period and renewal policy are set by lending library. More...	What is ILL?
Dissertations or Theses	Interlibrary Loan (ILL)	Non-UNH dissertations are often difficult or impossible to borrow. Non-UNH dissertaions and some theses can be purchased through UMI.	5-10 days	Notification via email. Pick-up at Reference.	Loan period and renewal policy are set by lending library. More...	What is ILL? More about borrowing books.
Conference Proceedings Entire Volume	Interlibrary Loan (ILL)	For conference proceedings not owned by UNH.	5-10 days	Notification via email. Pick-up at Reference.	Loan period and renewal policy are set by lending library. More...	What is ILL? More about borrowing books.
Chapters or Pages of a Book or Proceedings Volume	Interlibrary Loan (ILL)	For books or conference proceedings not owned by UNH. The lending library may choose to send the entire volume or copy the part you requested.	1-5 days More...	If part, will be emailed or mailed to you. If whole volume, pick up at Reference. More...	Not applicable	What is ILL?
Maps	Interlibrary Loan (ILL)	For maps not owned by UNH. Lending library may require you to use these in Dimond Library.	5-10 days	Notification via email. Pick up at Reference.	Loan period and renewal policy are set by lending library. More...	What is ILL?

How to obtain materials not in the library.