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How can someone access the library for research purposes, specifically genealogy research, if they are not a student?

Submitted by Anonymous on

Anyone may use the UNH Library, whether or not they are associated with UNH. Consult the library's webpage (http://www.library.unh.edu/) for hours for the library and its various departments. Special Collections and Reference, two of the best sources for genealogical resources, are open fewer hours than the main library hours.

Submitted by Anonymous on

Where can I get pictures or copies of the 1966-1968 yearbook, The Granite? I am especially interested in the ice hockey teams during that time.

Submitted by Anonymous on

The Archives does not have any copies of the yearbook available for purchase. However, if you are interested in only the hockey sections of the yearbook, we would be happy to make photocopies for you. The Library does have circulating copies of the yearbook if you would prefer to look through one. You can borrow a copy through interlibrary loan at your local library.

Submitted by Anonymous on

Does the library offer any books on compact disc? How does one search for them if you do?

Submitted by Anonymous on

If you go into the library catalog and choose a WORD search, you will be given a screen to modify your search. If, for instances, you want to read fiction, type fiction, then go to the drop down menu for material type and choose "spoken word recording."

Submitted by Anonymous on

There are currently two scanners for student use in Dimond library located next to cluster computers number 2 and 6 near the reference desk.

Submitted by Anonymous on

Is there a way to browse the listing of videocassettes & DVD's? I can only find a way to search by title, etc., and I just want to browse the whole list and see what you have.

Submitted by Anonymous on

Yes, you can set our catalog so that your results will be only videos, DVDs, and laser discs. On the main screen, use the pull down window that defaults to "entire collection" and choose "videos, DVDs." Be aware that the titles at UNH-Manchester are included in this list. However, if you're interested in any of their titles, simply come to the Circulation Desk in Dimond Library and staff can request that a UNH-M title be sent to you within 48 hours.

Submitted by Barbara Lerch on

Will Dimond Library ILLiad ever be available for the use of UNH alumni? I love the fact that I can still use the library and it would be really helpful if alumni could have access to ILLiad as well. Just a thought!

Submitted by Anonymous on

While we would love to open up our interlibrary loan service (as well as remote access to our electronic databases) to UNH alumni, it will be fiscally impossible to do so, unless our financial situation vastly improves. But don't despair. Your local public library can get materials for you through interlibrary loan.

Submitted by Anonymous on

I think the public should be allowed to search your catalog by ISBN number. Can you enable this feature?

Submitted by Anonymous on

You can search WorldCat by ISBN and restrict the search to UNH.

Submitted by Anonymous on

How can one search for audiotapes and CDs? The options seem to be for video or DVD but no audio collection under special collection or under format.

Submitted by Anonymous on

On the main search screen in the catalog:In our catalog, on the main search screen, pull down search term: and
. Select "AUTHOR" and type in author's name
. When you get these results, go to the top of the screen and select "limit this search."
. Select "Music Recording.
. At the bottom of that page, click on retrieving that selected group. Results will show a "record player" under medium.

Submitted by Anonymous on

I was told to renew the book I have borrowed through ILLiad. I was told to renew online, if I wished. I cannot find the link to renew it, and I am afraid that I'll have to pay a fine.

Submitted by Anonymous on

If you go into your ILLiad account and to view/renew checked out items - find the item and ask for a renewal- must be done between the day after it's due and up to 10 days.

Submitted by Anonymous on

I think it's sad that one cannot perform a search by ISBN number; it's the most useful and common index. Perhaps a simple addition should be made to the search list since I'm sure the ISBN for each book is already cataloged.

Submitted by Anonymous on

We had a choice of indexes that the general public would find useful and the ISBN, although useful to some users like yourself, is not as helpful as a title or author search for others. If you only have an ISBN to search, I would recommend that you use WorldCat (one of our databases) where you can perform an ISBN search). This database also lets you know if the item is in our library.

Submitted by on

Is there a place in the library that I can scan 35mm negatif films?

Submitted by Anonymous on

Do alumni have access to the electronic journals available through UNH? If so, how? If not, why?

Submitted by Anonymous on

All of our electronic resources come with license agreements that we have to sign which explicitly outline who can and and cannot use these resources. While we would like to include alumni in these license agreements, the cost would be more than we can afford. At this time, only registered students, faculty, and staff have access to the electronic information available from our site.

Submitted by Judith Brink on

I am a town member of the Library. Am I able to renew my card online?

Submitted by Anonymous on

Although our library system doesn't allow you to renew your card directly, you can simply e-mail the Loan Department at circadm@library.unh.edu with your request, and your record will be updated. We will make a note to put a new sticker on your card the next time you visit the Library.

Submitted by Anonymous on

"The online journals are very helpful, but the alphabetical links could be better if, when you clicked on the "j's" for instance, there were then options to click on "journal of Bio--journal of chem" rather than 15 or so "jou" to click on, so you have to guess where your journal falls.

Additionally, when one requests a volume from the storage stacks, is there a confirmation page for your personal requests, so you can check the status of your request? Do you get an email saying they are pulling the volume for you? I cannot find any details on this process."

Submitted by Anonymous on

Thanks for your feedback about the online journals searching. The easiest way to search from this page is to type more of the title into the search box. Rather than clicking on J, type "journal of bio" or "journal of chem" into the search box and you will get a list of results with all of the journals that begin with "journal of bio" or "journal of chem." in the title.
For tracking a request, this can be done in "renew your books". If you have holds, they'll be listed there. If you have further questions about this, please call the Circulation Desk at: (603) 862-1535.

Submitted by Anonymous on

How do I find out if I have been charged with an overdue fine?

Submitted by Anonymous on

When you go into the Renew Your books function in our library catalog, https://library.unh.edu/patroninfo/ - see under Services on our homepage, UNH library catalog - any fines you may have accrued which have not yet been forwarded to the Business Office would be listed there.

Submitted by Anonymous on

Yes, with the same provisions: they must have proof of employment with the county as well as identification with local address, etc.

Submitted by Anonymous on

I tried to use Full Text Journals to view some online version journals in the field of analytical chemistry. When I went to search under Subject Headings in Physical Sciences and Mathematics, I could not find some typical journals I had read before, such as the Journal of Chromatography A, and the Journal of Liquid Chromatography and related Techiques. However, I can find them by clicking the list of journal under the "J" alphabet. I think it would be more convenient if the readers can search by subject instead of the names of the journals, because the readers may not know all the names of the journals that UNH has. Myself, I would like to know how many journals related to chemistry that UNH has. I don't know if you can update the database so that the readers can also search the journals by Subject Headings.

Submitted by Anonymous on

"At this point, a vendor creates and hosts our online journals list so we don’t have the ability to assign subject headings to the titles on the list. We are limited to the categories that the vendor assigns to each title. In the future, we may have more control over the subject headings, but for now, we don’t. I apologize for the inconvenience this causes. We do have a database where you can browse journals by subject that may be helpful called

Ulrichsweb: http://www.library.unh.edu/scripts/redirect.pl?dbase=140 In the quick search box in the upper right hand corner, select “Subject” from the drop down menu, then enter “analytical chemistry” Choose the title you are interested in, Journal of Chromatography A, for example, and then at the top of the entry, you will see a “Find it at UNH” button. If you click on that button, it will show you our holdings. Please let me know if you have any questions."

Submitted by Anonymous on

Can UNH alumni use the online periodical catalog? If so, what do they need to do in order to access the info?

Submitted by Anonymous on

Alumni can use the online periodicals, but only from computers on the UNH campus. We would like to be able to give alumni access from their homes, but our licenses will not allow it.

Submitted by Jennifer Carroll on

Does the library have any models or skeletal bones to study for my Anatomy and Physiology class?

Submitted by Anonymous on

As far as I know, there are no skeletons or other anatomical models anywhere in the Library. There are books with flat illustrations that you can borrow, although your textbook probably has similar drawings and photographs. Some UNH departments may have their own skeletons. You might ask your TA or instructor about those.

Submitted by David Lane on

Go to our webpage (http://www.reference.unh.edu/), and select "Online Indexes and Databases", then locate "Dissertation Abstracts" from the list. This database will allow you to locate and download dissertations done at UNH, and also to locate and (often) view the first 24 pages of dissertations done elsewhere.

Submitted by Debbie Watson on

Whenever I try to reserve a book I get a message that the item cannot be requested. This has happened before, with books that are in Durham and marked 'available,' and I don't know why.

Submitted by Anonymous on

The "request" button is used to request books which are checked out to other patrons or located in closed stacks (Library storage). Books which are available in open stacks cannot be requested; they are available on a first-come, first-served basis. UNH-Manchester books can also be requested, but this must be done through the Circulation Desk staff at Dimond Library, at (603) 862-1535.

Submitted by Cliff Poulin on

It would be very nice if you could make it so that you can cancel holds. I placed a book on hold, but have been able to acquire it from another source, and thought it would be fair to remove my hold on the item through UNH, but I cannot seem to do it.

Submitted by Anonymous on

"In order to cancel a hold we require that you notify Circulation Desk staff directly at (603) 862-1535 or email us at Dimond.Library@unh.edu. Staff will then cancel the hold, which often involves contacting the current patron to inform them they do not have to return the item and renewing the book for them. If we allow patrons to cancel their own holds, staff do not have the opportunity to reverse the process and books are returned unnecessarily."

Submitted by Anonymous on

I'm trying to access articles in the journal "Science" from 1979. They claim we do not have an institutional subscription. Is this true? Is there any way for us to access this publication through the UNH holdings short of making a photocopy of the paper?

Submitted by Anonymous on

I am an alumnus of UNH and I came to use the library for some research and reference work, and all the books pertaining to Firewalls and Linux are online! Why are there no paper copies in the library?

Submitted by Anonymous on

We subscribe to a service called Safari Tech Books, which has many of the types of books that we used to subscribe to in paper. Tech books quickly go out-of-date, and tend to go missing when we do have them, and have to be replaced. The Safari Tech database also has an advantage in that it is dynamically updated. Aside from all of these reasons, the feedback that we have had from students, staff, and faculty have been very positive.

Submitted by Judith Brink on

I was wondering if you could tell me more about the rental of lockers. Cost, use, length of rentals, etc.

Submitted by Anonymous on

There are two groups of lockers in the Dimond Library. Grad lockers are located in the Grad Study Room on Level 4, and cost $5/year, plus a $10 key deposit. Level One lockers can be chedked out for $5/semester, or $5/year for grad students. More information about them can be found here: http://www.library.unh.edu/services/lockers. To check out a locker, stop by the Circulation Desk on Level 3, or call (603) 862-3125 with any questions.

Submitted by Anonymous on

What does "on search" mean in the status section?

Submitted by Anonymous on

That means that someone has reported that the book is not in its place on the shelves, not in the waiting shelves, and not in the Loan Department waiting to be transported to the shelves. In such cases, the Circulation Desk puts a search on the item and changes the status in the catalog to "on search", to alert patrons to the fact that the book is at least temporarily missing.

Submitted by Anonymous on

I'm a student from Germany and would like to know if you give tours of the library, where someone explains how to find books or where to look.

Submitted by Anonymous on

We certainly do; the Reference Department gives tours to the new international students at the beginning of each semester. The International Students Office arranges these and the students come in groups. In addition, the Reference Department is available seven days a week to help you with your research and to answer all your questions.

Submitted by Debbie Watson on

The Catalog search should have an option for just UNH Durham. My hopes get dashed when I find something but it is only at Manchester

Submitted by Anonymous on

"You have two options. The first is to use the Advanced Keyword Search form in the Library Catalog to search for items by Location. If you select Main Library under the Location drop-down menu, for instance, you can restrict your search to items only in Dimond Library. If you're looking for biological sciences materials, for example, you can restrict your search to items at the Biological Sciences library. The Advanced Keyword Search form is available here: http://library.unh.edu/search/X
Your other option is to request an item which is only available at UNH Manchester. If you do find such an item, you can contact the Loan Department in the library and request it. Just call at (603) 862-3125 or use their new request form: http://www.library.unh.edu/services/borrow-renew/other-libraries/unh-man...
"

Submitted by Rob Wolff on

"Perhaps all students should take a mandatory class on proper behavior in the quiet study areas. I spent my Sunday in the 5th floor reading room and witnessed numerous students ignoring the concept of quiet study. I suggest posting a sign informing students that loud whispers carry throughout the room. The same sign can advise them that lengthy "whispered" conversations should be relocated to an alternate location outside of the quiet study room. I had the frustration of witnessing several people carry on lengthy whispered conversations that lasted for up to ten minutes, these conversations carried across the room and clearly were not related to academic work. One young man kept running back and forth between his table and a couch where his friend was seated - this was after the friend loudly beckoned him over to the couch. I saw a few students leave in disgust due to the inconsiderate behavior around them. Some students did not even bother to speak in whispers and just spoke in regular tones. This is the room you recommend as the "quietest."

I find it even more amusing when I am seated in the quiet study area that the Reserves desk is located in. On several occasions I have been seated in that room while student employees were working at the Reserves desk. On one occasion a girl seated at a table directly in front of the Reserve desk was speaking in a loud voice to the friend across from her. The student working at the reserves desk did nothing to quiet her. This is only one example of similar behavior that has occurred while student employees were staffing the Reserves desk. Please advise them that although the loud users may be their peers, they still need to enforce the proper quiet environment. "

Submitted by Anonymous on

Thank you for taking the time to share your thoughts on quiet study areas in the Library. I've forwarded your message to Library Department Heads to discuss at their next meeting. I'm sure they will do their best to find a solution that will resolve this issue. Thanks again for taking the time to let us know about this problem.

Submitted by Tracey Lauder on

Is UNH now accepting illiterate students who are unable to read the quiet study signs? This is absolutely ridiculous. Most students aren't even making the effort to whisper and are speaking in normal volumes while in the quiet study area.

Submitted by Anonymous on

Hi, thanks for taking the time to let us know that it was too noisy in Dimond yesterday - there were two comments, so it must have been quite loud! This issue came up at a library-wide meeting last week -- the general consensus was if, when the noise is bothering you, please approach a public service desk (Circulation, Reference or Current Periodicals) and let the staff person know, they can approach the group and ask them to be quieter or suggest other locations. I hope this helps. Please feel free to write (tracey.lauder@unh.edu) or call me at 862-3041 if you have any other ideas. We're here to help. In the meantime, thanks for your patience while we work out solutions to this problem.

Submitted by Tracey Lauder on

"I'm glad I am finding complaints that echo my own concerns regarding the reading rooms. The Dimond Library advertises the fifth floor reading room as the quietest, yet I often find it to be the worst sometimes. I frequently have spent Sundays in that room. The morning starts off fine but as the day progresses, it fills up and the conversations get louder. It seems that once one group of students at a table start talking, others think they can too. I'm not talking about whispers either. On my last visit there about a week ago, there were at least four or five tables of students talking in normal tones. They weren't even bothering to be quiet, despite one of your little blue "Q" signs directly above one of these tables. I ended up moving three times that day. The first to a distant table in the fifth floor reading room. That did little hope for two reasons: 1. The noise echoes in there. 2. Once again, I chose one of the many tables with malfunctioning lights (FYI, several tables in your reading rooms have broken lights). I then moved to the Addison room. That lasted all of five minutes when I determined that the noise level was no better than the fifth floor. Then I moved to the reading room across the hall. Still not much better, including several cell phone conversations.

This is not a rare occurrence. I have gone to the library to study about twenty times this semester, and each time has gotten progressively worse. In a response to one comment, it was said a staff member went into the reading room and found the noise level wasn't that bad. Clearly, you went in on a rare quiet moment. Go in on a Sunday afternoon or any time after 2 or 3pm on a weekday. By then the noise level is about equal to a coffee shop. Especially in your "quietest room" - the fifth floor courtyard room.

What disturbs me the most is that several times these noisy students will be sitting directly in front of the Reserves desk! The staff members there (and I'm not just talking student staff members) do nothing about it.

I suspect I will no longer use the Dimond Library for a place to quietly study. I have been very disappointed in the behavior of the students this year and looking back at the comments, this is something that has been going on for quite a while.

"

Submitted by Anonymous on

Hi, I'm beginning to feel like a broken record, but sincere thanks for taking the time to share your thoughts about quiet spaces (or, lack thereof) in Dimond Library. Please be assured that we are working hard to resolve this issue... measures taken thus far include the "Respect the Q" signs you see posted, a rotator on our webpage that asks students to respect their peers need for quiet and a 'patrol' every few hours through the reading rooms by staff. Since these measures were just recently implemented, please visit the Library again and let us know if they are working... or not. Again, thanks for your feedback - it helps us make adjustments to library space so that it can be enjoyed by all.

Submitted by Tracey Lauder on

Hi, I'm a UNH sophomore currently studying abroad in India and have had some considerable trouble with internet access. The university I'm studying at has strict blocks on many online sites. I've been able to get around this using proxies for the most part...but I cannot use ebsco host or many of the online data bases. The library on campus is very limited and I'm dying to use the UNH databases. I cannot access them through webcat because I'm blocked right away. I can however access the ebsco host site directly. When I do so, it requests a username and password. Is there any way I can receive a log-in name and password to access ebsco host directly, without going through webcat?

Submitted by Anonymous on

"We cannot give you a username and password for direct access to these databases -- we are not set up to access in that way. I can offer a couple of options to you, although I cannot guarantee any of them will work if your host school is blocking so aggressively.
The first thing I would suggest is to try to log on to your Blackboard account. It's possible that the UNH Library's catalog is blocked but Blackboard may be available. Our resources can all be accessed through Blackboard (in fact that is the only way you can connect to them from off campus).
If that doesn't work, I would try using the campus-supported VPN product. VPN is a way of logging in to campus resources as though you were right here on campus. See https://vpn.unh.edu/ for access and information.
Finally, is there a place outside of your university that might have less-aggressive blocking - a café, a restaurant, a public library, a bookstore? Another location may be less convenient, but may not block you from UNH's resources."

Submitted by Val Harper on

I can't seem to locate on the website any place to change the email address associated with my library user account.

Submitted by Anonymous on

"You can use the online form to send a message to the Loan Department at http://www.library.unh.edu/about/staff.php?department=Loan, or call at (603) 862-3125. Be sure to include your first and last name with your email address change request. In the future we plan to allow patrons to edit their own account information and will advertise this when it’s ready for use.

"

Submitted by Anonymous on

Does the Library have museum passes?

Submitted by Anonymous on

"The library has Museum of Fine Arts passes available to students.

"

Submitted by Tracey Lauder on

"I just wanted to say thank you for the efforts you are making in cutting back on the talking in the quiet study rooms. I had been avoiding the Dimond Library all this semester after having several annoying experiences in the reading rooms last semester due to disrespectful students. Today I decided to give it another shot and came in to get some reading done and immediately noticed the quiet study sign on the door to the Addison Room. It was impossible to miss,as was the large cardboard cutout by the Reserves Desk. So far it's been okay today, although it is a Saturday so it's not a busy day anyway. I hope this has helped cut back on the noise that was occurring during the weekdays.

Again, thank you. I know from previous comments that you prefer not to use a lot of signage in controlling the noise, and am happy that you are taking steps to improve the situation. "

Submitted by Anonymous on

Thanks for taking the time to let us know our efforts to identify (and enforce) the quiet zones are appreciated!

Submitted by Anonymous on

"I'm not sure what the difference is between "my cart" and "requesting" an item. Also, I did not see any indication of how I will be notified when an item will be available. Putting something on hold seemed more confusing than it needed to be.

Submitted by Anonymous on

The "my cart" tab allows you to email library catalog records to yourself. The "request" tab allows you to place a hold on an item that is currently checked out to another patron. When it is returned to the library, the Circulation Desk will hold the book and send an email message notifying you the book is ready to be picked up.

Submitted by Anonymous on

"Is eating food in the library allowed? I have to ask because every time I come here to do research or study, I am consistently driven crazy by the sound of crunchy foods being eaten. It literally drives me crazy and I cannot get a bit of studying done. If there isn't a rule against this, will you consider making one? And enforcing it?

"

Submitted by Anonymous on

Thanks for taking the time to share your thoughts regarding food in the Library. Librarians fought this battle for years.... and, frankly, we lost. While we understand your frustration, the majority of Library patrons LOVE not having to break away from their studies to grab a cup of coffee or bagel. So, we allow food in Dimond Library. Though the branch libraries have posted no food policies, I have learned that they are not necessarily strictly enforced.

Submitted by Tracey Lauder on

I HATE it when I see "Find it at UNH". It almost never works right and I have to go hunting- in a myriad of different ways- to find the stupid journal information that is supposed to be linked full text or online and available at UNH - and this is onsite at Dimond, not at home, which is even worse. I'm kind of a library rat and use lots of different libraries, but have never had so much difficulty accessing information as through this system. Sometimes I go back and use my community college library (much less available in terms of databases) just for the ease of it.

Submitted by Anonymous on

How long after graduation do I have access to the library database?

Submitted by Anonymous on

As an alum, you have free borrowing privleges. However, due to licensing agreements, access to online databases is limited to onsite for alumni. You can visit the UNH Library and use any public computer to access all our databases, but won't be able to connect to the databases remotely.

Submitted by Anonymous on

"UNH students, faculty, and staff may request scanned copies of articles from journals which the UNH Library owns in “paper only" by placing a request with complete citation information through Interlibrary Loan -- http://www.library.unh.edu/services/borrow-renew/other-libraries/ill.
If you are not affiliated with UNH, you may visit the UNH Library to scan your own copies or contact your local public library to request the articles through their interlibrary loan service."

Submitted by Louise Buckley on

It would be helpful to know where else one might look for a book that is not on the shelf even though the computer says it's ""available."

Submitted by Anonymous on

"My best advice is to ask the staff at the Circulation Desk. But these few simple guidelines will help you: Check the location - could it be a Manchester or Special Collection book?

b. If the book has been recently returned or used in the library, it may be on the waiting shelves. On each floor, at the front of the building and at the start of each collection, we have some differently coloured shelves for books that are awaiting reshelving.

c. The item may be currently used in the library by another patron.

The Circulation Desk staff are knowledgeable and very keen to help you, please do not hesitate to ask.

"

Submitted by Anonymous on

You used to have boxes of pencils and scrap paper by computer (next to circ desk) that patrons use for catalog inquiries. Most helpful for jotting down call #s!

Sincerely,
Older Patron

Submitted by Anonymous on

We're sorry that you were unable to find scrap paper and pencils when you were at the Circulation Desk. We do try to keep the boxes full so that patrons can jot down call numbers etc. If you're unable to find either, please let us know and we'll fill the boxes on the spot.

Submitted by erfowler on

I think a link from your "digital collections" page to the historical map collection would be useful. Otherwise someone has to know to get there via government documents (at least I think that's how I eventually found them). Links in more than one place are useful!

Submitted by Peter J Thompson on

Did you use to have a link to Blackboard on your old home page? If so, and if it's been done away with (I couldn't find it), it is missed.

Submitted by Martin McKinsey on

Thanks for the feedback, Martin. After much discussion, we ultimately decided to remove it. In part, we did not want to suggest that connecting to Blackboard was still necessary to connect to databases (which it isn't). Also, we have limited space in the site-wide header and had already added audience-specific links. I might suggest you add a bookmark to Blackboard in your browser instead.

Submitted by rcwolff on

The librarians at the CEPS library are always incredibly helpful and accommodating. They have helped me out of a jam a few times, and I really appreciate all the do for us.

Submitted by Nick on

Some of the outlets don't work on the balconies overseeing the big rooms and many of the plug-ins on the desk lamp cords have been cut off. Please fix this.

Submitted by Anonymous on

I was wondering if there is anyway for the general public to borrow books from the UNH library? Thank you

Submitted by Victoria Su on

Here's a list of who can borrow. There are a number of groups, such as alumni and local residents, which can borrow for free. For others, cards can be purchased for a summer or a full calendar year.

Submitted by admin on

Patron came up to the desk and we couldn't find the comment link right away. I said I would put it in when I found it. She wanted to show her appreciation of the student artwork that was displayed "striking".

Submitted by Jean Putnam on

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